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Uh oh, it sounds like the iPhone Duo keeps cracking and users aren’t happy about it

Devices1 min read

Apple's new foldable phone, the iPhone Duo, is having problems soon after launch. Early buyers say its inside screen is cracking and creasing.

Early screen problems

Apple launched the iPhone Duo, its first foldable phone, at its Surprise and Shine event. Bloomberg reports that some early users say the screen cracked after only hours or days of use. Some heard a loud crunch before a crack appeared, and others reported display problems. Apple says it is aware of an issue affecting the inner display on a small number of units.

Key facts

  • The iPhone Duo costs $2,000.
  • Bloomberg reported cracked screens after only hours or days of use.
  • 404 Media reported large creases down the middle of the folding screen.
  • Apple says the problem affects a small number of iPhone Duo units.

Why foldable phones are hard

A foldable phone has a screen that bends in half, like a book. Making a screen that folds again and again without breaking has been a long-running goal in the tech industry. Many foldable phones released so far have had similar problems.

Why it matters

Apple said it had finally solved the hard problems of foldable phones. If early complaints are true, the company may not have fixed them. This matters for buyers who paid $2,000 and for Apple's reputation.

What to watch

  • Whether Apple responds to the complaints. TechCrunch has asked for comment and may update its story.
  • Whether Apple announces a fix or a repair program for cracked screens.
  • How many more users report problems in the coming weeks.

Glossary

iPhone Duo
Apple's new foldable phone, with a screen that bends in half.
Bloomberg
A news company that reports on business, technology and money.
404 Media
A tech news website that reports on technology and its effects on people.
TechCrunch
A tech news website that covers startups and new gadgets.
foldable phone
A phone with a screen that folds, so it can be smaller when closed and bigger when open.

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