JP — ITmedia
Times Car to Pay ¥3,000 Condolence Payments to 1.46 Million Users Affected by Driver's License Image Leak; ¥5.5 Billion Special Loss Booked
Security4 min read
Park24, the parent company of Times Car sharing service, will pay about 3,000 yen to some users after a personal data leak. The leak involved images of driver's licenses and other ID documents.
Compensation for a data leak
Park24 said on October 23, 2026 that it will give 3,000 yen worth of cash or gift vouchers to some users of Times Car. Hackers got into image files of ID documents, such as driver's licenses. The company says it saw signs that the files were sent out of its system. It has not yet decided the exact details or how the money will be given. It will tell each person directly once the plan is set.
Key numbers
- 1,464,800 ID image files are covered by the payment.
- About 5.5 billion yen (about 55 億円) will be booked as a one-time loss to cover the costs.
- The company cut its full-year net profit forecast from 44 billion yen to 38.5 billion yen.
- About 6.6 million account records were leaked, as reported on September 28.
- The leak at Times Club also included 135,436 partner-service IDs and 19,510 Times Club card numbers.
What went wrong
The hacking was found on September 25. Leaked account data included names, addresses, birth dates, phone numbers, email addresses, and driver's license details. A later check found that Times Club, the member service, also leaked data. The company says a weakness in the web system was used by the attackers. The images were stored for members' time and for seven years after they quit. Park24 will now delete ID images soon after registration is complete, and it will delete the images it still holds by the end of October.
Why it matters
Millions of people may have had their personal data exposed, including identity documents that can be misused. Park24 says the images are encrypted, so they cannot be read right away. But it admits that future decryption cannot be fully ruled out, which is why it chose to pay. The story also shows the risk of keeping sensitive data for long periods.
What to watch
- Details of the 3,000 yen payment and how users will receive it.
- Whether more users are affected as the investigation continues.
- Possible class-action lawsuits, as reports say more than 2,000 people have said they want to join one.
- Park24's final results and whether the one-time loss changes its forecast again.
Glossary
- Park24
- A Japanese company that runs parking and car services, and is the parent of Times Mobility.
- Times Car
- A car-sharing service where people rent cars by the hour or minute.
- Times Club
- Park24's member service for Times users, with its own web system and card numbers.