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Nico Nico Rent-a-Car Ends Advance Registration of Driver's License Images and Deletes All Stored Images Amid Rising Cyberattacks

SecurityNovember 2, 20261 min read

Nico Nico Rent a Car, a Japanese car rental chain, has stopped letting customers upload driver's license photos in advance through its app. It also deleted all the license images it had already stored, because cyberattacks are on the rise.

What happened

On October 27, Rentas, the company that runs Nico Nico Rent a Car, said it will end the advance registration of driver's license images in its official app, Nico Pass. Even if a customer books in the app, they must now show their license at the store counter on the day of rental. Staff will check it in person. The company has also deleted all the license image data it had collected from customers.

Key facts

The change was announced on October 27, 2026.
Rentas said it had found no leaks of personal data as of October 27.
Older versions of Nico Pass (Ver. 2.56.0 and earlier) may still show a license image registration screen.
Even if that older screen says registration is complete, the app does not save the image.

Why license photos are a concern

Many companies ask customers to send a photo of their driver's license to prove who they are. This photo holds private details, so it is a target for hackers. Recently, the car-sharing service Times Car had a data breach in September. Images of identity documents for about 1.6 million accounts were leaked. Its operator, Park24, said it would delete all stored images by the end of October.

Why it matters

This shows how companies are changing the way they check identity to protect customers. Storing fewer personal files means less damage if hackers break in. It also means customers may need to visit a store in person, which takes more time.

What to watch

Whether other car rental and car-sharing companies also stop collecting license photos online.
Whether any leak is found at Nico Nico Rent a Car in the coming weeks.
How the Times Car investigation and its compensation plan develop.

Glossary

Nico Nico Rent a Car: A Japanese car rental chain run by Rentas.
Rentas: The company in Yokohama that runs Nico Nico Rent a Car.
Nico Pass: The official Nico Nico Rent a Car app for booking and managing rentals.
Times Car: A car-sharing service run by Park24 in Japan.
Park24: The company that runs the Times Car car-sharing service.

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