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Hackers attack refrigeration systems at France's blood bank

Security2 min read

Hackers attacked the cooling systems at France's national blood service, raising storage temperatures from -30°C to 110°C. The attack hit equipment that stores blood plasma for patients. Staff caught the problem in time, so no samples were lost.

What happened

Hackers attacked a company that supplies cooling equipment. Its systems were used to keep products at the French blood service (EFS) cold. Temperatures rose from -30°C to 110°C. EFS said its fridge systems were hit by a cyberattack on November 2. The attack targeted three sites in the Bourgogne-Franche-Comté region. These sites store blood samples and plasma used for patient transfusions. A night-shift worker noticed the unusual heat, and the technical team fixed it before any samples were damaged.

Key facts

  • Storage temperature rose from -30°C to 110°C.
  • Fresh frozen plasma must be kept at -25°C or colder.
  • The attack hit three sites in the Bourgogne-Franche-Comté region.
  • Two days earlier, on November 1 and 2, hackers pushed supermarket fridges and freezers in several European countries up to 50°C.

Why cold storage matters

Blood plasma is the liquid part of blood. Doctors give it to patients who have heavy bleeding or have lost a lot of blood. Frozen plasma must stay very cold. If it gets too warm for too long, it may not be safe to use. Many cooling systems are connected to the internet so that engineers can check and repair them from far away. This makes them easier to attack.

Why it matters

This attack shows that medical supplies can be put at risk by hackers. It is part of a wave of attacks on internet-connected cooling systems. Earlier attacks hit supermarkets in Europe and many French grocery stores. Experts say that many of these systems run old software, which gives hackers an easy way in.

What to watch

  • Results of the investigation by French cybersecurity agencies and the Ministry of Health.
  • Whether any plasma from the affected sites has to be thrown away.
  • Whether the cooling supplier finds and fixes the weak point in third-party software.
  • Advice from experts that important services cut internet access to key systems.

Glossary

EFS
The French national blood service. It collects blood and sends it to hospitals.

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