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Customers to Sue Times Car Operator Over Data Leak, Lawyer Announces at Press Conference

Security2 min read

A lawyer says he will sue Times Car's operator, Park24, for damages after a data leak exposed personal information of up to about 6.6 million members. Customers have already signed up to join the group lawsuit.

A group lawsuit is planned

Times Car is a car-sharing service. Hackers got into its web system and stole personal data, including driver's license information. Lawyer Yuki Makino held a press conference in Tokyo on October 26, 2026. He said he will file a lawsuit at the Tokyo District Court against Park24, which runs Times Car, and some of its executives. He wants 30,000 to 50,000 yen per victim for emotional distress and other damages.

Key numbers

  • More than 100,000 people have signed up on the lawyer's lawsuit website, which he opened at the end of September.
  • More than 25,000 people reported strange emails or messages after the leak.
  • More than 3,300 people reported misuse of their personal information.
  • More than 1,200 people reported identity theft, where someone pretends to be them.
  • Up to about 6.6 million member records may have leaked. Park24 announced this on September 28.

What led to the leak

Park24 spotted the unauthorized access on September 25, 2026. The company later said that images of driver's licenses and other personal data were exposed. Makino says Times Car kept members' license images for seven years, even after they left the service. He will ask the court whether that was reasonable. He also points to rising AI-driven cyberattacks as a reason companies must protect data better.

Why it matters

A driver's license can be used to open accounts or pretend to be someone else, so leaked license images are a serious risk. Makino says the 3,000 yen payment is too low once the cost of getting a new license and stopping misuse is counted. If the case goes ahead, it could show how much companies may have to pay when they lose customer data.

What to watch

  • When the lawsuit is actually filed, and how many people join it.
  • Whether Park24 changes its compensation plan.
  • How the court views keeping license images for seven years after membership ends.
  • Whether more people report misuse or fake messages as the case goes on.

Glossary

Times Car
A car-sharing service where people rent cars for short periods.
Park24
The company that runs the Times Car service.
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