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Bespin Global Publishes '2026 Industry-Specific AX Customer Case Collection', Discloses Performance Figures

AIOctober 20, 20261 min read

Bespin Global, a Korean IT company, published a 2026 case book showing how AI is changing work in finance, government, manufacturing, retail, and services. It also shares the company's own AI results.

What happened

Bespin Global released the '2026 Industry AX Customer Case Book' on the 20th. AX means 'AI transformation,' which is using AI to change how a company works. The book contains 34 AI cases, sorted by industry. They include global leading cases, 14 real Korean projects, and Bespin Global's own company-wide AI work.

Key numbers

34 AI transformation cases in total
14 real Korean projects, including KB Life, Woori Financial Group, Korea Hydro & Nuclear Power, and the Korea Forest Service
Global banks that disclosed AI investment returns rose from 4 to 15 in one year
Manufacturing reports: 40% higher productivity and 48% shorter delivery times
Bespin Global analyzed 33,924 tasks per month, picked more than 900 automation tasks, and runs 511 AI agents across the company

Background

Many companies are still testing AI. The book argues that AI is now moving past the test stage and producing measurable results. It also says that by 2030, AI may make 1 in 3 retail purchase decisions. The company's own tools include the HelpNow AI platform, HelpNow AI Foundry, and the HelpNow DataOps data integration tool.

Why it matters

Companies that are thinking about using AI can compare real examples from their own industry. Bespin Global's chief AI officer said the book is meant to help companies quickly see where Korean projects stand next to global leaders.

What to watch

Whether more banks and companies publish real AI profit numbers
Whether the predicted growth of AI-made purchase decisions by 2030 comes true
How many companies use the book's examples to start their own AI projects

Glossary

Bespin Global: A Korean IT company that helps businesses use cloud and AI technology.
AX: AI transformation: changing how a company works by using AI.
HelpNow DataOps: Bespin Global's tool for combining data from many sources.

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