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Rivian under investigation over rear suspension failures on R1 models
The National Highway Traffic Safety Administration is investigating Rivian over rear suspension failures in R1 models, linked to two loss-of-control incidents. A sensitivity in service procedures for the rear toe link has raised concerns, affecting nearly 115,000 vehicles. As Rivian prepares for R2 SUV deliveries, it plans to improve service high quality and management.
Key points
- Investigation initiated by the National Highway Traffic Safety Administration (NHTSA) regarding operational issues in Rivian's R1 models.
- Two owners reported losing control due to the rear toe link fracture, resulting in collision incidents.
- Rivian updated its service procedures for the toe link after realizing a sensitivity issue in March 2025.
- NHTSA's investigation will examine the cause of failures, Rivian’s repair procedures, and compare reported incidents.
- Rivian recalled nearly 20,000 vehicles in January 2026 that had prior toe link service.
- Rivian claims data shows toe link joints are functioning as intended despite reports.
- The severity of incidents caused concerns over vehicle safety as Rivian prepares for the R2 SUV launch.
- Rivian plans to expand service centers and mobile service fleet for improved customer support.
Why it matters
- Concerns about vehicle safety and recalls have been prevalent in the automotive industry, especially with electric vehicles.
- As of 2025, improving vehicle service processes is a significant trend among automakers to ensure quality and customer satisfaction.
- The upcoming delivery of Rivian's R2 SUV highlights the urgency for effective quality management to avoid history repeating itself.
The investigation into Rivian's suspension issues reflects critical safety concerns as the company gears up for R2 SUV production, emphasizing the importance of rigorous service procedures for the future success of its vehicle lineup.