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GMO Payment Gateway reports "unauthorized user activity" in payment support system; 69 Vpreca records leaked, 3 including security codes

Security1 min read

GMO Payment Gateway, a payment company in the GMO Group, said that an unauthorized user caused a data leak. About 69 customer records from Life Card's Visa prepaid card "V Prepaid" were exposed.

What happened

On October 30, GMO Payment Gateway's card-issuing support service was hit by an "unauthorized user action." The service helps credit card companies issue cards and process transactions. Customer data for Life Card's V Prepaid card leaked. The company announced this on November 2. Life Card has not seen any misuse of the most sensitive cases. It cancelled those cards on October 31. Both companies have paused part of the service while they add protections and check safety.

Key numbers

  • 69 records leaked in total
  • 63 records: name, email, phone number, and part of the address
  • 3 records: full card number (16 digits), security code, expiry date, and name
  • 3 records: only part of the card number
  • Only the V Prepaid feature for Life Card was affected. Other customers were not affected, the company says.

Background

V Prepaid is a prepaid Visa card. You charge it with money first, and you can use it for online shopping even if you do not have a credit card. GMO Payment Gateway runs the back-end system that makes this card work. Each company runs its systems separately, so the company says the leak stayed within this one feature.

Why it matters

Card numbers and security codes are the keys people use to pay online. If someone gets them, they could make fraudulent purchases. Life Card will contact the people affected one by one. This case also shows how one company's outside system can put many customers at risk.

What to watch

  • Whether Life Card confirms any misuse of the 3 full-card records
  • When Life Card restarts the V Prepaid service after safety checks
  • Whether the companies find out how the unauthorized user got in
  • Any new notices to affected customers

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