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Where VCs think AI startups can win, even with OpenAI in the game

VC Vanessa Larco predicts 2026 will mark the rise of consumer AI, with a potential shift in online consumer engagement due to AI-driven services. The future of legacy apps like WebMD is questioned, as startups explore their own niches amid competition from giants like OpenAI and Meta AI.

Key points

  • Vanessa Larco anticipates a significant consumer AI shift in 2026.
  • AI is expected to create 'concierge-like' online services.
  • The viability of legacy consumer apps (WebMD, TripAdvisor) is in question.
  • Startups are encouraged to find unique AI-powered niches despite competition from established companies.

Why it matters

  • The growth of consumer AI aligns with 2025 IT trends focused on personalization and user-centric technology.
  • Historically, past tech trends showed how startups can thrive against larger competitors through innovation.
  • AI's integration into everyday services echoes trends seen in previous tech revolutions, such as mobile apps and cloud computing.

As AI continues to evolve, 2026 might represent a turning point for consumer engagement, offering both challenges and opportunities for startups in a landscape dominated by major players.