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Hackers hijacked Instagram accounts by tricking Meta AI support chatbot intogranting access
Hackers exploited a vulnerability in Meta's AI support chatbot to hijack Instagram accounts. By tricking the bot into granting access through a verification process, several accounts were compromised, including notable handles. Instagram has addressed the security issue, but the scope of the breach remains unclear.
Key points
- Several Instagram accounts were hacked after hackers deceived Meta's AI support chatbot.
- The attack involved using a VPN to spoof the geographical location, mitigating automated protection triggers.
- Hackers prompted the bot to add a new email address, receiving verification codes for account control.
- Notable accounts affected included those of the White House and U.S. Space Force’s chief master sergeant.
- Meta has resolved the issue according to an Instagram spokesperson, though the number of impacted users remains unknown.
Why it matters
- This incident highlights ongoing cybersecurity challenges prevalent in large tech companies, aligning with increasing concerns over AI vulnerabilities in 2025.
- Attempts to hack social media accounts are becoming a trend as sophisticated AI tools are exploited.
- Can reflect broader trends in digital security as AI systems are adopted more widely across platforms, necessitating stronger protections to safeguard users.
The hack underscores the necessity for improved security measures in AI systems, especially in public-facing roles like customer support, as hackers continue to evolve their tactics.