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Doordash adds AI tools to speed up merchant onboarding, edit photos of dishes

DoorDash has launched AI tools to enhance merchant onboarding, allowing easier photo edits and website creation from app listings. Inspired by Amazon's onboarding tool, merchants can extract and edit information from their websites. The platform also features an updated video library for tagging dishes and a new marketing campaign builder to help merchants reach customers effectively.

Key points

  • DoorDash introduced new AI tools for merchant onboarding, photo editing, and website creation.
  • The onboarding process automatically fetches information from merchants' websites to simplify listing creation.
  • Merchants can enhance their dish photos with AI tools that improve lighting, backgrounds, and plating appearance.
  • A revamped video library allows tagging of dishes in videos, enhancing customer interaction and order potential.
  • A marketing campaign builder has been added to automate content creation and outreach, improving merchant efficiency.

Why it matters

  • The launch aligns with the increasing use of AI in business operations and e-commerce, highlighting IT trends of 2025.
  • Similar to Amazon's tools, the move reflects a broader trend toward AI-enabled services enhancing user experience and efficiency.
  • The growing importance of visual content in online marketing emphasizes the need for high-quality photos and interactive video content.

DoorDash's new AI tools represent a significant step towards streamlining the onboarding process for merchants, improving customer engagement, and showcasing the ongoing trend of integrating advanced technologies in the food delivery sector.