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Hackers stole ‘significant’ amount of data from tech firm relied on by thousandsof US hospitals and pharmacies

Craneware, a U.K.-based healthcare billing software company, suffered a cyberattack that resulted in hackers stealing a substantial amount of customer data. The breach impacts numerous U.S. hospitals and pharmacies, with ongoing investigations to determine the full extent of the stolen information. This is part of a larger trend of data breaches targeting healthcare tech firms.

Key points

  • Craneware experienced a cyberattack stealing significant customer data.
  • The company serves thousands of healthcare providers in the U.S., handling extensive medical records.
  • The hackers have been expelled from the system, but the investigation is ongoing.
  • A portion of employee data, customer data, and partner records were exfiltrated, but specific details on the types of data have not been disclosed.
  • This incident aligns with increasing cyberattacks on healthcare tech suppliers in recent months, including breaches at TriZetto and CareCloud.

Why it matters

  • In 2024, a major breach involved ChangeHealthcare, impacting 192 million records.
  • The trend of cyberattacks in healthcare grew as tech firms that manage healthcare data became targets.
  • Data security in healthcare is crucial due to sensitive patient information, making healthcare systems vulnerable to exploitation.

The breach at Craneware highlights ongoing vulnerabilities in healthcare technology, emphasizing the need for stronger cybersecurity measures to protect sensitive patient data amid increasing cyber threats.