NetEase denies reports of replacing all outsourced workers with AI

NetEase denies reports of replacing all outsourced workers with AI, stating recent personnel changes are routine business adjustments and staff turnover, not indicative of a complete shift to AI. While AI is being utilized in some areas, it cannot replace jobs requiring complex human judgment.

Key Points

• NetEase refutes claims about replacing outsourced workers with AI.
• The company attributes personnel changes to routine adjustments and turnover.
• Some outsourced roles are being optimized, but this is part of normal operations.
• Overall operations and business unit functions will remain unaffected.
• AI has been deployed but is limited in replacing complex roles requiring human judgment.

Relevance

• This situation reflects a broader trend in 2025 IT, where businesses leverage AI for efficiency but face criticism regarding job displacement.
• The conversation about AI replacing jobs is timely amidst ongoing discussions about workforce automation and its implications.

NetEase's clarification highlights the cautious approach companies are taking toward AI integration, emphasizing the irreplaceable value of human roles in complex decision-making.